In addition to the house rules, the general gaming rules and the Grand Jeu gaming rules of Grand Casino Baden AG, the following terms and conditions apply to the booking of packages.
All prices are shown in CHF (Swiss francs) including the statutory value added tax.
For the payment of poker tickets and real chips, we charge a flat rate of 2.5% for the additional administrative work.
The booking and payment entitles you and the persons designated by you to participate in the booked offer.
Reservation and booking
Reservations are possible as long as the corresponding event is not fully booked. Please note: The number of participants for our events is limited. Seats can be reserved and paid for online via the reservation system or at the reception desk of Grand Casino Baden AG. If reservations are made for additional persons with the registration, the registrant undertakes to meet the obligations for all guests who have been registered, in particular for the participation fee.
The electronic confirmation letter (participation card) contains all the necessary information for participation in the event. If a reservation is made on site (Reception Grand Casino Baden), a participation card will also be issued. No other admission tickets will be issued. The participation card must be presented at the event upon request. Should a participant be unable to present either a participation card or a valid official identification document on site, he/she may be excluded from participation by the organizer.
Payment for online reservations is made by Yellow Pay with Postcard, VISA or Master Card. For reservations at the Grand Casino Baden AG, payment is made directly on site.
Credit card data is transmitted with at least 128-bit encryption. 128-bit encryption is currently considered sufficiently secure. However, Grand Casino Baden AG is not obliged to constantly check this and therefore expressly excludes any liability. Each transaction is authorized online with the relevant credit card companies. The customer's credit card statement shows the purchases made at Grand Casino Baden AG. The credit card number is not stored by Grand Casino Baden AG.
All personal data will of course be treated confidentially and within the framework of the Data Protection Act.
Exchange / right of return
The offer is only valid on the booked date at the specified time. There is no right of return for cash or exchange for another date. Missed parts of the event cannot be made up. Furthermore, no refund of the participation fee is possible, not even on a pro-rata basis, due to missed event parts.
Late arrival at the meeting point
On the participant's card or on the Internet there is information about the time of arrival and the beginning of the event. We kindly ask the participants to respect the time of arrival. In case of late arrival after the start of the event, participation in the booked event can no longer be guaranteed, and in this case the right to participate is cancelled. Thereafter, there is no right to a refund of the participation fee.
Grand Casino Baden AG declines all liability in the event of theft or loss of personal items.
Cancellation conditions on the part of the organizer
If the number of participants required to hold the event is not reached, the event will generally not be held and the participation fee paid will be refunded as soon as possible. Further claims for compensation are excluded.
Obligation of identification
The minimum age for entry to the gaming room is 18 years. In accordance with legal regulations, identification on the basis of an official identification document is mandatory. Acceptable forms of identification are passport, identity card, Swiss driver's license or Swiss foreigner's identity card. If a gambling ban is in place due to the social concept, admission to the gaming room is not possible.
Program and price changes
The program is subject to change without notice.
Place of jurisdiction
The place of jurisdiction is Baden. However, Grand Casino Baden AG is entitled to assert any claims before any other court.
© Grand Casino Baden AG, December 2008